Frequently Asked Questions (FAQs)
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Find quick answers about ordering, shipping, returns and more.
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Ordering & Payment
How do I place an order on Deskoris.com?
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- Browse & Select — Explore our shop, click a product, choose your options and click Add to Cart.
- Review Cart — Click the cart icon to review your items, then click Checkout.
- Checkout — Enter your billing and shipping details. Apply a coupon code if you have one.
- Payment — Select your payment method and click Place Order.
- A confirmation email will be sent to you shortly after.
What payment methods do you accept?
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We accept all major credit cards — Visa, Mastercard, American Express — as well as secure payments via PayPal. All transactions are encrypted and processed securely.
Can I cancel or change my order after placing it?
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Please email [email protected] as soon as possible. We’ll do our best to help, though changes may not be possible once the order has been sent to production.
Shipping & Delivery
How long does shipping take?
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All orders go through 1–5 business days of manufacturing before shipping.
| Product Type | Region | Standard | Expedited |
|---|---|---|---|
| Standard Products | United States | 6–12 days | 4–8 days |
| Standard Products | International | 14–28 days | 7–14 days |
| Embroidered Products | US / UK / EU / CA | 8–15 days | — |
| Embroidered Products | Other Countries | 8–20 days | — |
| 3D / Special Products | Worldwide | 3–4 weeks | — |
Do you ship internationally?
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Yes! We ship worldwide. Select your country at checkout. Note that customs or import fees may apply depending on your country and are the buyer’s responsibility.
Can I track my order?
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Yes! Once your order ships, we’ll email you a tracking number. If you haven’t received it, check your spam folder or contact us.
Returns & Exchanges
Can I exchange a product for a different size or design?
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Since all Deskoris products are made-to-order, we’re unable to process exchanges for different sizes or designs. We recommend checking product details carefully before ordering. See our full Returns & Refunds Policy.
What if my item arrives damaged or defective?
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We’re sorry! Please take a photo of the issue and your order number, then email both to [email protected]. We’ll send a free replacement at no extra cost.
Product Info
What kind of products does Deskoris sell?
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We specialize in minimal, modern desk and workspace accessories:
- 🖊️ Desk Essentials — notebooks, planners, mouse pads, desk mats
- 🖼️ Desk Decor — mini prints, small decor, desk accessories
- 🏠 Workspace Decor — art prints, posters, canvas, wall art
- 🗂️ Organizers — pen holders, trays, file organizers, storage
- 🎁 Gifts & Bundles — curated gift sets and combo packs
Can I customize a product with my own design or text?
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Yes! Many products support customization — add custom text, upload images, or personalize the design to make it yours. Look for the customization options on each product page.
How do I care for my Deskoris products?
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Please follow the care instructions included with your product or listed on the product page to keep everything looking its best.
Promotions
Do you offer any discounts or deals?
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- 10% off your first order — for all new customers, no minimum spend.
- Seasonal sales — during major holidays throughout the year.
- Volume discounts — the more you buy, the bigger the savings. Add items to cart to see available deals.
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Customer Support
How can I get in touch with the Deskoris team?
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- Email: [email protected]
- Hours: Mon – Sat, 9AM – 5PM EST
- Address: 390 North Orange Ave, Suite 2300, Orlando, FL 32801, USA
Or visit our Contact page to send a message directly. We usually reply within 24 hours. 💚
Still need help?
Our team is here Mon–Sat, 9AM–5PM EST.
We usually reply within 24 hours.